Sometimes I need to put a little of myself here on the website. This is one of those times. I am assuming that most of you who visit here are writers. I have a question to ask you: do your keyboard letters vanish? I admit, I am on my 4th Microsoft Ergonomic keyboard in a year. My first two lost almost all of their letters, and the last one just died completely. Is it possible that I write that much?
Invariably, the first letter to disappear is the E. Then the D. Now my C, F and S are starting to fade into obscurity. I’m not sure why the left side vanishes more quickly than the right. Both my hands and wrists are equally tired at the end of the day. It is a good thing I touch type or I’d be completely lost.
On my first keyboard, I had more blank keys than lettered keys by the time I called Microsoft to complain. They were happy to send me a new keyboard, but they haven’t done anything to fix the problem. Within three to four weeks, my letters start to disappear, one by one. I’ve had my current keyboard since October, so I guess I’m doing okay so far. I’ve only lost 4 letters and another is showing signs.
Why can’t they make a keyboard with permanent lettering? I would hazard a guess that writers everywhere would rejoice. I know I would. I told Microsoft I would close out my case file on this issue if they would make the lettering more durable. Have they closed the file? Yes. Have they made the lettering more durable? No. Sigh.
And while we’re at it…it should be easier to find ergonomic keyboards. Why did they disappear?